Service Contracts with Digicon Solutions

24 October, 2017

At Digicon Solutions, we pride ourselves on being one of the biggest independent drives specialists in the industry and have built up a team of technical specialists who together have over 100 years of experience in the industry; from installation engineers to high level technical support and sales staff.

Digicon have created a range of bespoke service contract packages, which can be tailored to suit your needs. A pre-negotiated Service Contract enables maximum reliability, optimised energy efficiency and minimum down time on VSD’s installed on critical applications.

We currently cover more than 300 sites nationally with our Service Contracts, from private and NHS hospitals, commercial buildings, national leisure groups, pharmaceutical industry, retail groups and industrial end users. 
 
"Digicon can be there within hours, not weeks"

The typical lifespan of a VSD can range between 5 and 10 years depending upon the application. But, as with all technology, units can fail, and this can be down to a whole host of reasons. Variable speed Drives are typically on a 2-3 week delivery from the manufacturer, and Digicon recognises that no business wants a potential 3 week wait for a replacement to get them up and running again. Digicon’s current stock holding is £0.5m, meaning that if and when that critical application goes down, Digicon can be there within hours, not weeks. A pre-negotiated service contract secures you guaranteed engineer response times.

What Can Be Included in my Service Contract?

• Regular Planned Preventative Maintenance (PPM) site visits including drive health checks and parameter settings optimization
• Drive replacement/installation, start up and commissioning
• 24-hour telephone support
• Nationwide coverage from our in-house installation and service team
• Guaranteed response times to site
• Advantageous service rates
• Provision of parts management solutions and strategic spares held on your site or our Hinckley or London warehouse

Contact Us Today To Find Out More...
01455 251610   //   0844 335 1724


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