Center Parcs Woburn Forest Service Contract

29 August, 2017

Digicon Solutions are providing Center Parcs Woburn Forest with a Variable Speed Drive (VSD) Service Contract to enable maximum reliability, optimised energy efficiency and minimum down time on VSD’s installed on critical applications. 
Protecting the environment is important to Center Parcs as their experience is built around enabling guests to enjoy the natural environment with family and friends. Fitting Variable Speed Technology typically saves 27% – 50% energy consumption, and this is why in excess of 150 Variable Speed Drives were fitted to applications during the design and build of Center Parcs Woburn Forest, the company’s newest location and the lowest carbon UK village to date.


Center Parcs Woburn Forest’s bespoke service package includes a Planned Preventative Maintenance (PPM) visit on a 12 monthly basis to carry out checks and actions on each installed VSD to ensure they are operating in optimised configurations, repairs on VSDs where economically viable, guaranteed next day engineer attendance in the event of a breakdown and guaranteed stock availability of hundreds of VSD’s varying between 0.75kW – 75kW.

The typical lifespan of a VSD can range between 5 and 10 years depending upon the application. But, as with all technology, units can fail, and this can be down to a whole host of reasons. Variable speed Drives are typically on a 2-3 week delivery from the manufacturer, and Digicon recognises that no business wants a potential 3 week wait for a replacement to get them up and running again. This is where the strategic spares aspect of the service contract really comes into its own.

Digicon’s current stock holding is £0.5m, meaning that if and when that critical application goes down, Digicon can be there within hours, not weeks. As part of Center Parcs Woburn Forest’s service contract, Digicon guarantee that an engineer will attend a call out within 24 hours of the initial call being made. 

Digicon's Managing Director Karl Jones had this to say;
'It is a pleasure to work with a company who take their environmental responsibilities so seriously. Center Parcs are committed to reaching their carbon emissions targets and as specialists in our field, we can see from their plant on site and the attitude of their employees how they achieve this. Our service contracts are carefully put together by our experienced team and tailored to suit the needs of our clients. We leave no stone unturned during our rigorous PPM visits and Center Parcs are in the best hands when it comes to speed and efficiency in getting critical applications back up and running.’

Digicon Solutions have once again been awarded accreditation from Alcumus SafeContractor for achieving excellence in health and safety in the workplace. Center Parcs have peace of mind that they are in safe hands with our specialist engineers. 


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